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The Staffordshire Health and Well Being Board is responsible for commissioning health and social cares services in the county.  They have developed a Health and Well Being Strategy and now need your views on how they take it forward Click here to find out more and to give your views.

Our  half day closures in 2018 are:

On THURSDAY 11TH JANUARY 2018, TUESDAY 6TH FEBRUARY, WEDNESDAY 14TH MARCH, WEDNESDAY 25TH APRIL, TUESDAY 22ND MAY, THURSDAY 14TH JUNE, THURSDAY 19TH JULY, THURSDAY 20TH SEPTEMBER, TUESDAY 9TH OCTOBER AND WEDNESDAY 7TH NOVEMBER

When we close at 2.00pm for training purposes. If you require urgent medical assistance which cannot wait until the surgery re-opens please dial 111.

 

 AGE UK BURTON attend the practice

offering  Lots of useful advice and support available.

 

Together for Mental Wellbeing

http://www.together-uk.org/

  

 

 

 

Appointments:

online healthcareMost routine surgery appointments are booked at 10 minute intervals. This is usually enough time to deal with one or two simple problems, but may not be enough for more serious or involved problems and may be one reason why the doctor may be running late. 

Do consider booking  a double appointment (20 minutes) if you feel you will need more time. Simply inform the receptionist of your need.

We aim to offer an appointment with the GP of your choice within 2 days. However, if you require an urgent appointment, this may be with the duty doctor or next available slot.

The Practice has to ensure that a mix of urgent and pre-bookable appointments are available each day to cope with fluctuating demand. It is therefore necessary to reserve some appointments for urgent problems or problems occuring on the day. This sometimes means that we are unable to offer an appointment with the doctor of your choice immediately when you telephone. Please bear with us as we try to find the right balance of appointments and cope with an unpredictable demand.

 

Telephone Consultations:

The GPs will telephone you to advise on your health care needs, if you believe this will be easier for you; please ask at reception who will arrange this for you.

Booking appointments:

A recent survey has shown that only 85% of our patients were aware that appointments could be booked with a GP more than 2 days ahead. Please note that appointments with a GP or nurse are almost always bookable up to 4/6 weeks in advance.

BOOK ONLINE

You can now register to book your appointments online. Simply bring proof of identification with you to the Practice and one of the staff will register you to use this service.

Photo ID and proof of address is needed.

*** viewing of medical records to include allergies and repeat medication can also be requested - more information on this will be published shortly


 



WHAT TO DO WHEN THE SURGERY IS CLOSED
 
If you need Medical advice outside normal surgery hours, please telephone 111 for the out of hours service.

 

 

 

 

 

 

 

 

 

 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website