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The Staffordshire Health and Well Being Board is responsible for commissioning health and social cares services in the county.  They have developed a Health and Well Being Strategy and now need your views on how they take it forward Click here to find out more and to give your views.

Our  half day closures in 2018 are:

On THURSDAY 11TH JANUARY 2018, TUESDAY 6TH FEBRUARY, WEDNESDAY 14TH MARCH, WEDNESDAY 25TH APRIL, TUESDAY 22ND MAY, THURSDAY 14TH JUNE, THURSDAY 19TH JULY, THURSDAY 20TH SEPTEMBER, TUESDAY 9TH OCTOBER AND WEDNESDAY 7TH NOVEMBER

When we close at 2.00pm for training purposes. If you require urgent medical assistance which cannot wait until the surgery re-opens please dial 111.

 

 AGE UK BURTON attend the practice

offering  Lots of useful advice and support available.

 

Together for Mental Wellbeing

http://www.together-uk.org/

  

 

 

 

FRIENDS AND FAMILY

FRIENDS AND FAMILY TEST   MARCH 2018  RESPONSES

·         The doctor had an excellent manner. Friendly , approachable & professional. It was a good experience on a very cold & icy day when I didn't really want
to leave the house!

·         Because you can never get an appointment with who you want to see. You can rarely pre-book one. Told to ring at 08.00 & by 08.10 all appointments have gone. Unsatisfactory situation.

·         Truly professional team, knowledgeable, and compassionate.

·         Great GP, listened, enough time, reassuring, non dismissive, very competent.  (We saw a gp trainee me and my son had two appointments).

·         Quick appointment, seen on time, very friendly

·         Poor service.

·         Really friendly staff

·         I felt listened to and cared for. Wonderful care. Thank you.

·         Because they are second to none. Does anyone ever read my replies which are always the same?

·         I saw Dr Shilton. Her advice and help was exceptional as usual. Very good GP as are they all. We are very lucky.

·         Always received wonderful service from everybody at the Surgery.thank you

·         Highly professional on different staff level. curtieous, very well organized and most of all never let us down when needed. Absolutely fantastic keep the excellent work 👍

·         Barton practice always provides excellent service with very friendly and helpful staff

·         Friendly. Supportive. Punctual.

·         Always caring and professional

·         Appointments at short notice. Clear reasons for, and explanations of tests.

·         Friendly and efficient staff

·         chose 1 as this was my first visit to this practice. Reception staff very welcoming and happy to deal with other queries. Doctor was very informative and I felt the Doctor was interested in me rather than the time. Excellent

·         Always very professional and helpful,

·         Appointment was booked for 10.40 was seen at 11.25

JANUARY 2018

RESPONSES FROM FRIENDS AND FAMILY FOR JANUARY 2018   WELL DONE EVERYONE!!!! J

  • Good friendly and caring
  • Entirely satisfied with The Services Offered and Delivered Friendly and Efficient
  • Very professional service
  • Since changing my GP to Barton Practice, I feel that more interest has been taken in my medical conditions
  • Never let down, always on time, efficient and professional whilst still approachable
  • "The Nursing staff at this practice are brillant caring and professional.
  • Have always got a Doctors appointment quickly when needed urgently or for non urgent within a reasonable time"
  • Prompt service, good consultation.
  • Because they are second to none
  • I chose option 1 because i feel that barton practice is a great surgery, they,ve been amazing with my mum and me from the reception staff through to the doctors
  • Dr Shilton was excellent
  • Took notice of my problem and willing to offer acceptable solutions.
  • Because the reception staff are helpful the doctor was lovely and thorough.i had done the right thing asking for an appt as I did have a genuine infection.
  • Good professional care& friendly
  • The reason why I would recommend Barton Family Practice for this Treatment I had Today is, I was extremely grateful for the Wonderful Doctor who Completed My Smear Test and she was very reassuring and talked me through the Procedure. This Doctor is a Credit to this Surgery. Thanks again.
  • Good doctors. They give you time to explain what's wrong. And help you with advise or medication if needed or refer you too where you require for your health.
  • Because everyone is so helpful


 
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